At Msrtl, we want to make sure your style reaches you quickly and safely. Here’s everything you need to know about our shipping and delivery process:
Shipping Within India
- We deliver to all major cities and towns across India.
- Orders are usually processed within 1–2 business days after confirmation.
- Standard delivery time is 3–7 business days, depending on your location.
- You will receive a tracking link on email/SMS once your order is shipped.
International Shipping
- Currently, we are working on expanding to international deliveries. Stay tuned for updates!
Shipping Charges
- Free shipping on all prepaid orders above ₹999.
- For orders below ₹999, a flat shipping fee of ₹79 applies.
- Cash on Delivery (COD) orders may include an extra ₹50 COD fee.
Delivery Partners
- We ship through trusted courier services to ensure safe and timely delivery.
⚠️ Delays & Exceptions
- While we aim to deliver on time, delays may occur due to weather, strikes, or unforeseen courier issues.
- In such cases, we’ll keep you updated via email/SMS.
Order Tracking
- Once your order is shipped, you’ll get a tracking link to follow your package.
- You can also check order status anytime in the My Account → Orders section.
Need Help?
If you face any issue with shipping or delivery, reach out to us at: shop@msrtl.com